H&M Logo
    • Konsultant
    • Warsaw


    Work Description
    The job of a Customer Service Agent comes with a range of responsibilities –and lots of rewards.
    Your to-do list includes:
    • Handling every customer contact with interest and care, providing customers with solutions and advice
    • Being an ambassador for the H&M Group in every contact
    • Inspiring our customers about fashion and advising them on the latest campaigns and products
    •  in order to increase the selling
    • Efficient use of business systems to ensure as much time as possible is spent helping our customers
    • Adhering to laws and policies regarding personal data and payment procedures
    • Communicating clearly both verbally and in writing
    Who are we looking for?
    Just like everyone at H&M, we believe you are sales driven, social, open and an ambitious team player
     full of drive and optimism. Your personal qualities should also include:
    • A friendly and helpful approach to our customers and colleagues.
    • The ability to recognise sales opportunities and maximise selling potential.
    • Being open to feedback and to communicate with your team and managers
    •  in a clear and straightforward way.
    • The ability to multitask and handle the pressure of a busy day.
    • The drive and ambition to complete your tasks in a timely and effective manner.
    • A willingness to learn and improve
    Also you have/are
    • Czech/Slovak language – native or skilled as native in speaking and writing
    • English language – intermediate level in speaking and writing
    What we can offer you:
    • Competitive salary based on benchmark tests in Warsaw
    • Relocation support – flight tickets & apartment
    • Support personal growth by providing various types of training sessions
    • A lot of company benefits – H&M discount card, Group life insurance, Medical package, Sports and leisure discount
    • Work in a friendly atmosphere where we promote diversity and equality as well as supporting personal growth
    • Modern workspace with rest areas, daily fruits etc. Location is Central with good transport links

    To apply for this job please visit the following URL: →